RETURNS

  • Returns are only allowed for purchases made directly from mythos.bike. Purchases made from other retailers must be returned according to that source’s protocols.

  • Returns are allowed within 14 days of order delivery. Item(s) must be unused, complete, and in original packaging.

  • Customer is responsible for all shipping charges (including duties and taxes) of all non-warranty returns (including but not limited to both return and outbound shipping costs).

  • We aim to refund you within 14 days of receiving the returned item into our warehouse.

  • If a product was purchased and delivered with a promotional free gift, it must also be returned with that free gift to receive the full refund on the original order. If we receive a return without the Free Gift or promotional item, we reserve the right to deduct the value of said gift or item from the return.

  • No returns are accepted on customised items.